Accountancy
112
Agriculture, Fishing
2
Finance, Insurance
85
Call Centres
0
Catering & Hospitality
77
Construction, Property
131
Customer services
87
Defence/Armed Forces
65
Education
1
Electronics
61
Engineering, Manufacturing 114
Graduate, Trainees
69
Healthcare & Nursing
84
Human resources
61
IT & Internet
443
Legal
80
Management consultancy 71
Marketing, Advertising, PR 78
Media, Creative
5
Non-profit, Charities
1
Public sector & Services
6
Recruitment sales
79
Retail, Wholesale
61
Restaurant & Food Service 8
Sales
126
Science
17
Secretarial, Administration 21
Security
0
Senior appointments
8
Telecommunications
5
Transport, Logistics
4
Travel, Leisure, Tourism
18
Other
55
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: IT & Internet Vacancy 482 |
| Post:VBN Customer Support Engineer - Cambridge - £16-£2
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
Edinburgh
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| The announcement text: |
VBN Customer Support Engineer - Cambridge - £16-£20k plus benefits
Our client in the Cambridge area is looking for a customer support engineer to work alongside the development and sales teams. They will be responsible for delivering a quality support service to our clients demanding and growing customer base. Candidates should be confident, enthusiastic and have experience of a similar role.
Responsibilities will include: Provide telephone hotline support, including advice and technical assistance and support to a wide range of customers and partners. Manage resources and response prioritisation using a CRM. Investigate, analyse and resolve problems encountered during use of VBN (ASP-based) applications. Work with the development team to test and implement new systems and support existing software. Provide user documentation and technical information for use in training and the user group website. Carry out acceptance testing for customer websites, taking responsibility for carrying out agreed changes. Train customers in use of Administration and Structure tools and carry out scheduled changes to customer websites, including design, structure and style amendments.
You must be familiar with web-based technologies. Specifically some knowledge of html, scripting languages and databases would be beneficial. * Good customer relationship skills. Clear and effective communicator, both spoken and written.Good time management. Team worker, but able to be self-reliant. Willingness to develop new skills. Training or presentation experience preferable.
For more opportunities, please visit www.additionalresources.net.
Key Words: VBN, CRM, ASP, support
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| Contact information |
| Employer: |
|
| Email: |
618@jobinsheffield.informnow.com
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| Phone: |
0115 840 7597
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|
| |
Publication date: 2009-03-11 09:05:47
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